Your HVAC company shouldn’t run through your phone.

Why does everything in your HVAC company still run through you?

In HVAC, the owner usually ends up as the dispatcher, the estimator, the techs’ backup and the answer to every “what do I do now?” call. That works at three trucks. It breaks at ten, especially in July.

• Every dispatch change goes through you.
• Techs call you from the attic to approve repairs and replacements.
• Maintenance agreements get sold, but nobody owns renewals.
• The office and the field blame each other for callbacks.
• Every summer and winter peak buries you again.

It’s not you. It’s how the business is designed. When nobody owns the outcome and nobody has the authority to decide, it all flows back to the owner.

How does Frontier get your HVAC company off your back?

Frontier installs the operating system in four stages: Clarity → Alignment → Execution → Scale. For a HVAC company, that means a clear owner for dispatch, the replacement sale and maintenance agreements, a weekly scorecard with the numbers that matter (calls run, close rate, callbacks, agreements), a meeting rhythm your leads actually run, and SOPs the techs use. Built ≠ Owned: it isn’t done until your team runs it without you.

Three ways to work together

Individual Coaching · $250/hr

One-on-one coaching for you or a key leader on planning, delegating, accountability and running the day-to-day.

System Builds · from $2,500

One defined project, like an org chart, a weekly scorecard, a dispatch or scheduling process, or a hiring system, built with your team and handed off working.

Operating Partner · from $3,000/mo

Frontier embeds as your part-time COO, builds the operating system with you and runs it alongside your team.

See everything included in each option.

HVAC owner questions

What does a fractional COO do for a HVAC company?

A fractional COO builds and runs the operating system a growing HVAC company needs, part-time, without the cost of a full-time hire. That means a clear owner for every function, a weekly scorecard, a meeting rhythm, and SOPs, so day-to-day decisions stop landing on the owner.

How is that different from an HVAC business coach or a software consultant?

A coach advises and a software consultant sets up tools. A fractional COO installs the system and stays until your team runs it. Frontier’s standard is Built ≠ Owned: nothing counts as done until your team uses it without you.

What does it cost?

Individual Coaching is $250 an hour. System Builds start at $2,500 per project. An Operating Partner engagement starts at $3,000 a month.

What size HVAC company is this for?

Frontier works with founder-led HVAC owners doing $500K to $10M a year, especially where too many decisions still run through the owner.

Will this work with the software we already use?

Yes. Frontier builds the process around the tools you already run instead of selling you new software.

How long until the business runs without me?

It depends on where the business starts and which option you choose, so we won’t promise a date before we’ve looked. The Discovery Call is where you get an honest read.

Can we start before the busy season?

Yes, and that’s the best time. Building the system in the shoulder season means it’s in place before summer calls stack up.

Ready to get out of the middle?

Book a 30-minute Discovery Call. We’ll look at where your HVAC company is stuck and tell you straight whether Frontier can help. Prefer to write first? Send a message.