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OPERATIONS PARTNER FOR TRADES AND HOME-SERVICE OWNERS

the business you built shouldn't depend on you.

You built the business. Now too many decisions, problems and approvals still run through you. Frontier helps founder-led service companies doing $500K–$10M install the structure, accountability and operating systems needed to run without the owner at the center.

TAKE THE ASSESSMENT

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BOOK A DISCOVERY CALL
The Problem

You Built Something Real.

 But growth has a way of exposing what is missing.

  • No clear ownership of roles or decisions
  • The business grew faster than your systems did.
  • Meetings that consume time but don’t drive results
  • You cannot see where the money actually goes.
  • Every week feels like putting out fires.
  • You want to grow but the operation cannot handle more weight.

You got here on grit and good work. But grit does not scale. The next level runs on systems, not effort.

Don't worry though. It's not you.

It's your business design.

Icon of two people and a gear joined by arrows, representing a team running on shared systems
How We Work Together

Three Ways to Work Together.

We define exactly what the business is building — not just financially, but operationally. 

Built for the trades: HVAC · Plumbing · Electrical · Landscaping

Individual Coaching · $250/hr

One-on-one coaching with an operator who has done the job. What we work on:

  • Building a 90-day plan and actually executing it
  • Getting out of the day-to-day and delegating with confidence
  • Leading a team and holding people accountable
  • Making faster, clearer decisions under pressure
  • Running leadership meetings that drive the business
  • Having the hard conversations you have been putting off
  • Reading your basic financial documents
  • Growing from operator to leader, or from owner to CEO

Best for: Owners who want a sharper plan and a sounding board, or a key leader you are growing to run the day-to-day.

System Builds · from $2,500

One defined project, built with your team and handed off working. Projects include:

  • A diagnosis of your biggest gaps, with a 30-, 60- or 90-day operational plan
  • An org chart that shows who owns what
  • A weekly scorecard with the few numbers that run the business
  • A weekly meeting rhythm that ends in decisions and clear to-dos
  • SOPs and checklists your team will actually use
  • A hiring and onboarding system that ramps new people fast
  • Clean handoffs between the office and the field

Best for: Owners who know what’s broken and want it fixed, installed and owned by the team.

Operating Partner · from $3,000/mo

I embed as your part-time COO and build the operating system with you, then run it alongside your team.

  • Diagnose how the business runs today and where it breaks
  • Build the org chart and define who owns what
  • Stand up the weekly scorecard and the numbers to watch
  • Set the weekly operating rhythm and run the meetings
  • Drive the priorities to done and hold the team accountable
  • Coach your leaders until they can run it without me
  • Step in when you are out of the office

Best for: Owners ready to stop being responsible for everything, and leadership teams that need structure and accountability.

SEE DETAILS AND PRICING
Why Me?

I Have Sat in the Seat.

I am not a consultant who learned this from a book. I have been a COO and Integrator for over a decade. I ran a service business as COO and then CEO, scaled it, and sold it in 2021. I led a service company for three years increasing revenue 2.5x in just 36 months. 

I know what it takes to run a growing service business day to day, and how to build the kind of operation that holds up as you grow.

How does Frontier get the business off your back?

Frontier works in four stages, in order: Clarity → Alignment → Execution → Scale.

Clarity. Pick the destination and your future role in it.
Alignment. Make ownership explicit: who owns which function, outcome and decision.
Execution. Install how the team plans, measures and follows through.
Scale. Transfer ownership and prove the business runs without you.

Built ≠ Owned. A document doesn’t count until your team runs it. How the Frontier Method works.

We believe:

Businesses should be designed with intent

Structure creates freedom

Systems should support people — not replace them

Owners deserve clarity, not constant reaction

People are the most important resource

How to start.

Design the Business You Were Meant to Lead

Book a Discovery Call or take the assessment. Have questions first? Read the FAQ.

We never push a sell. We just really believe we can help.

Prefer to email directly?

johnc@frontierbusinessdesign.com

Schedule an Intro Call